Roobet Casino Data Protection, Cookies and Privacy Settings
Managing Privacy Controls and Account Data
Privacy controls matter in Canada, and we provide practical ways to manage personal data, cookies, and account activity.
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We collect the information needed to open and run your account, process gameplay, support payments, and meet legal obligations. This can include identity details, technical data, payment information, behavioural activity, and cookie-based preferences.
We process data on clear legal grounds, including your consent, contract performance, legitimate interests such as fraud prevention, and compliance duties linked to KYC, AML, and regulatory reporting.
You can review, correct, restrict, object to certain uses, and withdraw consent for optional processing. Marketing and personalised advertising settings remain separate from functions required for authentication, session continuity, and payment protection.
Where international transfers are necessary, we apply safeguards intended to keep protection aligned with Canadian standards. Material policy updates may also be highlighted to registered users when appropriate.
| Privacy or Account Feature | What to Expect | Helpful Note |
|---|---|---|
| Cookie controls in account settings | After logging in, players can open Privacy Settings or Privacy Controls to review current permissions and use toggles for analytics, personalisation, and required session tools. | Changes take effect right away, and non-essential tracking can also be cleared with the "Delete All" option. |
| Essential session and payment protection | Required storage tools cannot be disabled because they support session integrity, authentication, deposits, and withdrawals in $. | Changing optional settings will not affect systems needed for account security or financial operations. |
| Login and transfer security | Security relies on short-lived HTTP-only session tokens, encrypted identifier storage, real-time monitoring, multi-factor authentication, and checks for suspicious patterns. | This two-layer security setup is designed to reduce account takeover risk and protect balances in $ during sensitive actions. |
| Saved preferences and session recovery | Persistent elements can remember layout choices, navigation preferences, language, localisation, favourite sections, and recent actions so interrupted sessions can continue smoothly. | Useful for players who want quicker access without repeatedly setting up the dashboard on each visit. |
| Identity verification for account use | To create an account, users need proof of address, date of birth, and a photo ID. Electronic verification tools may also check details against trusted third-party databases. | Extra checks such as video verification or SMS codes may be requested for sensitive transfers or unusual activity. |
| Data storage and encryption standards | Registration, verification, deposit, and withdrawal information is protected with AES-256 for databases and TLS 1.2+ for data in transit, with segregated storage for personal, financial, and authentication records. | Encrypted backups are created daily and stored in geo-redundant facilities for restoration without loss or tampering. |
| Data access, export, and deletion | Players can request personal records through the account form or email For up to 30 days, get transaction statements via "Export History" Right Away, and review stored identification documents In 15 days. | Full deletion requests are possible, although some records may need to be kept for AML, financial monitoring, or other legal obligations. |
| Third-party services and consent | External technologies may support fast sign-in, analytics, personalised content, fraud prevention, identity checks, and payment processing, but access is limited to authorised partners under contractual data protection duties. | Players can reduce exposure by adjusting browser privacy settings or disabling non-essential third-party tracking in their profile. |
| Canadian and international privacy framework | The policy is effective as of June 2025, with the latest revision dated June 2025. International transfers may occur outside Canada, using safeguards such as Standard Contractual Clauses and protections consistent with Canadian standards. | Material policy updates may be announced prominently and notified to registered users where appropriate. |
Session Cookies and Security Preferences
Your session is protected from the start. We use technical controls to support authentication, prevent unauthorised access attempts, and reduce fraud during sensitive account actions.
Cookies and similar tools help maintain login continuity, remember language and dashboard preferences, and support customer service workflows. Some identifiers are session-based, while others remain active longer to preserve settings across devices and return visits.
Preference storage can last up to 12 months. Performance and analytics tools may remain active on a variable basis, sometimes up to 24 months, while some marketing segmentation tools may be stored for up to six months.
Optional tracking can be adjusted through your account dashboard or browser controls. Essential functions remain active because they support account integrity, geolocation checks during key actions, and the secure handling of deposits and withdrawals in CAD.
We also use server logs, device information, browser metadata, and network identifiers to protect sessions and investigate irregular activity. This helps us recognise unusual access patterns without relying on a single security checkpoint.
KYC Checks, AML Monitoring and Roobet Controls
Account verification is part of responsible access. We may ask for your name, date of birth, address, and identification documents when you register or when account activity requires closer review.
KYC measures also support AML and CFT controls. These checks can include identity verification, sanctions and PEP screening, and source of funds review where the risk profile or transaction pattern makes that appropriate.
Transaction monitoring applies across gameplay and financial activity. Internal and external tools analyse patterns, help identify unusual behaviour, and support reporting duties where suspicious activity is detected.
We maintain governance around these controls through internal procedures, policy reviews, and a designated MLRO. Annual AML training is also provided to employees so monitoring, escalation, and reporting remain consistent.
Roobet operates under licence 8048/JAZ2021-031 in Curaçao, and reporting protocols include cooperation with the Curaçao Financial Intelligence Unit when required. In Canada, that framework supports a more controlled account environment for ongoing use.
Accessing, Exporting and Deleting Account Records
You can request access to the personal records connected to your account. This may include identity information, transaction history, communication logs, and stored verification documents.
Some data can be exported immediately through account tools, while broader requests follow a review process. Identity confirmation may be required before we release, correct, or erase records tied to account use.
Deletion is possible, but it is not always absolute. Certain records may need to remain on file for legal, financial, fraud prevention, or AML purposes, even after account closure or a broader privacy request.
Retention periods can vary by data type. Some operational and behavioural records may be kept for business, analytics, or fraud prevention needs, while AML-related retention may extend to 10 years after account closure.
If you need to review permissions, export account history, or adjust privacy settings, you can start from the privacy controls in your dashboard. If you want to open or update your account in Canada, you can continue whenever it feels right.